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Frequently Asked Questions
Find answers to common questions about our products, shipping, returns, and more.
What ages is this tub suitable for+
From newborn (0 months) all the way to 24 months. The adjustable sling supports newborns lying flat, converts to a seated position as they grow, and removes completely once your baby is sitting independently.
Can I use this if my bathroom only has a shower?+
Yes. The tub has its own built-in drain so it works perfectly on the floor of a walk-in shower, no bathtub required.
How long does shipping take?+
Orders process within 1–2 business days and arrive within 3–7 business days. You'll get a tracking link as soon as it ships.
Is the free baby towel included with every order?+
Yes — every order comes with a free hooded baby bath towel included automatically. No code needed.
Is the tub safe for newborns?+
Absolutely. The soft cushioned sling keeps newborns safely supported above the water level, and the built-in thermometer ensures the water temperature is always safe before baby goes in.
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